What Our Customers Are Saying
KSM Metal Fabrication takes pride in our high customer retention rate but we know that you’d rather hear that from our customers. We offer you these testimonials from just a few of our satisfied customers.
“I just wanted to take the time to send you a quick note to thank you again for such quick turnaround on our parts. You hit every PO either early or on time. We have found no defects and are truly appreciative for that. Please continue the outstanding support you give our company.”
“I just wanted to give you some feedback on the last guard job. Everything fits fine and the quality is great! Since this job was something that we really couldn’t make any predetermined design until the mechanical installation was completed, I appreciate the quick response your team offered to come out and take the field measurements. We really needed the guard to be able to operate safely and we couldn’t start the machine until properly guarded – you were able to afford us reduced machine outage. Thanks Again and please pass this on to the rest of your team.”
“We have been doing business with KSM for a few years now. We could not be happier with the services KSM provides. Prices are always competitive, parts accurate, and deliveries on time. In any instance where thinking outside the box has been required, the crew at KSM have been more than willing to accommodate and work together to come up with a solution. We appreciate KSM as a valued vendor in helping us build quality machines.”
“We have been doing business with KSM for over 10 years. They have 100% quality and on time delivery rating with our company. KSM always meets or exceeds all our requirements.”
“This correspondence is to acknowledge the great service that you have provided us this past year. It is our responsibility to provide timely service to our customers and engineering groups. KSM enables us to achieve this with a quick turn-around and professional looking parts. We know we can count on KSM for accurate and high quality products. Thanks again for your service and we look forward to working and growing with KSM for many years to come.”
“Thank you for helping us meet our deadlines. We appreciate the quality of your work and your timely delivery. You did a wonderful job in spite of our print problems and last minute amendments.”
“…the team extends a very big thank you for your exceptional support in delivering prototype heat shields for our development testing. KSM’s excellent support allowed us to resolve the issue and gain Boeing’s acceptance of our design and continue to meet Boeing’s milestones.”
“Thank you Jim for always helping us out! I send everyone your way because of your quality of work and your customer service!”